Frequently Asked Questions
SHIPPING
How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.
Do You Ship Internationally?
Currently, we deliver across Gujarat. For more information or personal requests, please contact our support team.
How can I track my order?
Once your order is shipped, you’ll receive an email/SMS with a tracking link so you can check the live status.
PAYMENT
What payment methods do you accept?
We use Razorpay as our secure payment gateway. With Razorpay, you can pay via:
UPI (Google Pay, PhonePe, Paytm, etc.)
Credit Cards (Visa, MasterCard, RuPay, etc.)
Debit Cards
Net Banking (all major banks)
Do you support Cash on Delivery (COD)?
Currently, we do not support COD. Payments are made online through Razorpay.
Is my payment information safe?
Yes ✅, All payments are processed securely through Razorpay, and your details are fully protected.
Order & Returns
How do I place an Order?
Browse our products, add items to your cart, and complete checkout through Razorpay’s secure payment gateway.
What is your return & refund policy?
If you’re not satisfied, you can request a return within the specified return period. Refunds are issued once we receive and inspect the returned product. Please see our Refund & Returns Policy page for details.
Are your products covered under warranty?
Warranty depends on the specific product and manufacturer. Please check the product description or contact our support team.
How do I contact customer support?
You can reach us through the Contact Us page or email our support team directly for any help with orders, returns, or product queries.